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Please note Early Bird Black Friday Sale purchases are final and not eligible for returns, refunds or exchanges, unless faulty.

Wellington is currently in Alert Level 2 which means our Wellington showroom and workshop doors are open. Our Auckland design studio remains closed under Auckland’s Alert Level 3 restrictions. Wherever you are based we can help bring your jewellery dreams to life through email, phone, and virtual consultations. We can’t wait to work with you and turn your stories, memories and ideas into beautiful jewellery designs.

Our online store is open 24/7 and we can safely process and dispatch your online orders and finished pieces from the workshop as they are completed. Or we can offer a click and collect service if you’re able to pop into our Wellington showroom.

Our standard manufacturing timeframe is 3-6 weeks, however, this is currently extended to 6-8 weeks during the busy bridal and gifting season. Please enquire for a manufacturing timeframe estimate specific to your order.

Find out how we're operating during the different alert levels, or learn more about the custom bespoke remote process, here

The Village Goldsmith engagement and wedding rings are crafted to your requirements, which takes approximately 3 - 6 weeks. If you have a specific date you require your ring for please contact us as we always aim to meet this where possible. 

Please note, it is our company policy to send all valuable items via courier to a business address to ensure your order reaches you safely. Please supply a business address when placing your order, thank you.