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Timeframes, Financing, Tax Free Purchases, Insurance & Lifetime Service

"How long does it take to make my ring?" 

It will take approximately 3 - 6 weeks to design and craft your piece. However, if you have an urgent request we will do everything possible to accommodate you. If we have your perfect ring in stock (it might just require re-sizing), this timeframe will be shorter. 

"Do you offer finance options?"

We can recommend financing your engagement ring purchase through Gem Visa or Gilrose Finance. Both of these services can easily be applied for online. You can see their websites for more information. Due to rules set by New Zealand Customs, tax free purchases are not eligible for financing options, please see below.

"Do you offer tax-free purchases if I am travelling out of the country?" 

Yes! We can arrange a tax free jewellery purchase for travellers and overseas visitors to New Zealand for purchases $3,000 and above. This is perfect if you would like to propose while on holiday together overseas.

There are some strict rules around tax-free purchases set by New Zealand Customs, you can read more about the process and rules of tax-free purchases here. 

We can even deliver your ring to the airport in plain packaging, no ring box, and have a ring box couriered to you separately so that it appears non-descript. Leave your partner with the luggage and head to the collection point at the airport to pick up your ring.

"Do I need to get the ring insured?" 

Yes, we highly recommend getting your ring insured. This should be the first task as soon as you have purchased your ring. Engagement rings require separate disclosure and are not covered by your general contents insurance. We can arrange for an independent valuation to be carried out which will determine a replacement cost for your ring. You can then present your letter for replacement to your insurance provider. 

The Village Goldsmith also offers a lifetime free checking and cleaning service for your engagement ring. This service is provided on site at our Wellington store, by our experienced manufacturing jewellers and should be completed on an annual basis to maintain your 5-year warranty.