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What our Wellington Studio Customers are Saying

Here is a look into what customers who have come into our Wellington store, or corresponded with our online team, have to say about our expertise and services.

If you would like to read more, view our Google, Facebook or Trustpilot pages.

The Village Goldsmith Wellington CBD Store Front - Victoria Street, Te Aro

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"The Village Goldsmith is an incredible place, and my experience with designing an engagement ring went beyond all expectations. From the day my partner and I first went in and met with Ben (with a very specific idea in mind), to the day my ring was ready, they kept me informed and responded straight away to any questions. I was so excited to get my ring, and the entire process only took three weeks from the date I picked out the gemstone. The final product feels even more special knowing it was handcrafted by a fabulous Wellington institution and I can't thank Ben enough. I'll be back for my wedding ring, without a doubt!"

- Kelsey, Wellington

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"Well what can I say, if you like great service and advise this is the place. I looked long and hard for the perfect engagement ring and VG had exactly what I was looking for. Should keep me out of the dog house for life that ring."

- Chris & Kylie, Palmerston North

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"I cannot recommend this small independent Wellington business highly enough. I have purchased three rings from them since discovering their jewellery on a visit to New Zealand in 2012 and love their contemporary design and style. On my last visit from Scotland, I had the pleasure of meeting Ian Douglas and listening to him talk about where he gets the inspiration for his designs was just wonderful. Quite simply, the quality of workmanship, attention to detail and customer service at The Village Goldsmith are second to none. If I could give them I higher rating I would."

- Sandra Inglis, Scotland

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"Excellent craftsmanship and jewellery pieces. The Village Goldsmiths go above and beyond for quality and custom pieces - from sourcing the diamond, the design work and excellent customer service. From the intial choice of range of the diamond quality to the cad design work/3d Printing, to the end attention to detail product the Village Goldsmiths did a highly professional job and did much more expected. Definitely recommend these guys for that special occasion."

- Fabian & Liv, Wellington

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"I had my engagement ring made by the VGS while living in Switzerland. They were very helpful, great communicators and produced exactly what I was after!"

- Shelley Kemp, Switzerland

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"When my mother broke her back, the hospital cut her mum's wedding ring off her finger. I managed to smuggle it to the Village Goldsmith. In a week they managed to repair it so well that the join could not be seen. When I gave it to my mother she could not speak as she was so choked up. I would use their services again in a heartbeat."

- Meryl Evans, Wellington

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"I love my engagement ring from Village Goldsmith, which Mark picked out with the help of the staff there. We both love our wedding bands which we chose in store. The staff were really helpful and service was really great. I would recommend them to anyone looking for good quality jewellery."

- Christine Lo, Ngaio

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"Beautiful work and super helpful people - I worked with VG to custom design an engagement ring and they were always very responsive and thoughtful about what we wanted, and the product is gorgeous. Their collections are distinct and very well designed. This isn't just 'curated' jewelry, but genuinely *crafted*."

- Mike, Carterton

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"I was really happy with the price, ease of customisation and with the helpful staff. Can't think of a better price to get what you envision for a gift."

- Shayne Martin, Dunedin

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"Great service, amazing quality and make us feel special even with a smaller budget than your usual clientele"

- Mike Malone, Fielding

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"I was really impressed with the work ethic and commitment to ensuring that the finished product was exactly what I had envisioned. This is only enhanced by the fact that this was handled entirely by email!"

- Stephen Baxter, Hamilton

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"Absolutely recommend. No idea is discarded but rather built on with discussion and sketches. All of my finished pieces are beautiful and they are not 'signed off' unless all happy! Thank you Ian and team at VG"

- Gillian Mackersy, Kapiti

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"I needed to have my wedding rings resized so I decided to combine them into one ring. I was quite apprehensive as I've had them a long time and they were very special. Ian was just wonderful and came up with the design which was just what I had in mind. The cost was very reasonable and the work was completed on time. I chose Village Goldsmith as I knew this special and caring service was not available in the larger jewellery stores."

- Jocelyn, Wellington

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"The staff were professional but friendly and patient."

- Sue, Kapiti

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"I wanted a gold ring with a single sapphire made for our 45th wedding anniversary. The staff at Village Goldsmith were great. I was shown a square sapphire and, with the help and advice of the staff, we designed a beautiful ring with the sapphire set down in the band. I also had a small shark tooth set to wear as a pendant. I wanted as much of the tooth exposed as possible and they just put a gold band around it rather than capping the top. It looks amazing! Both were completed really quickly and I love them!! Thankyou so much!!"

- Margaret & Guy, Martinborough

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"My fiancee and I were really happy with the level of service we received and the quality of the finished product."

- Hamish & Charlie, Tauranga

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"You guys were absolutely amazing!!! Can’t recommend you enough. You were so great to work with and helped us in every way, even with budget struggles. We appreciate all you did for us!"

- Kelsey Payne, Wellington

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"Colleen has always been amazing to deal with and of course the workmanship is world class. We have purchased many items for friends and family and always tell everyone about the store and will continue to do so."

- Paul, Wellington

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"The Village Goldsmith are so great to deal with. I had my engagement and wedding rings made there 20 years ago and to celebrate our anniversary I just recently had an eternity ring made to match. It is so lovely to have the set. The service I received was so great with excellent advice about what would work best with my existing rings. The workmanship is second to none. I highly recommend them."

- Jacqui, Wellington

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"I had a great experience when wanting to create and design the engagement ring. VG really helped me with taking me through the process from concept to design, and provided great advice on how to go about it, how to refine it and also stay within set budget. The result was a stunning and unique ring which served its purpose well! We will be back for designing our wedding bands with VG for sure!"

- Peter, Wellington

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"Had a custom piece made and it was better then I could ever dream! Have gotten so many compliments on it and Steve came up with a design so much better then I could think of he really understood the piece and the end product and experience with staff was incredible and so helpful! Been telling everyone who made it and will definitely use you again in the future! Thank you for making me such a special one of a kind piece."

- Tarryn, Wellington

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"The Village Goldsmith recently made my wedding ring; a totally unique piece made with dinosaur fossil and the gold from my parent's rings. The original design perfectly captured the look I described; everyone I spoke to about the ring was enthusiastic and helpful, and the end result is the most and precious thing I own. Thanks!"

- Rowena Pearce, Wellington

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"Being involved with Village Goldsmith in the design process of a new engagement ring to incorporate stones from both my late grandmother's and my own engagement ring that had worn out was a fascinating and exciting experience. The interactive and collaborative approach taken to designing the look and feel of the ring expertly captured my personality and provided reassurance of working towards a superbly finessed end product. My new ring is stunning and speaks to me of the past, present and future. I couldn't have hoped for a better experience."

- Alexandra, Wellington

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"Colleen is fantastic to deal with, nothing is a problem and the quality of the finished product is always great. I have had 5 rings made and purchased 2 pairs of earrings and love them all!"

- Nicky, Wellington

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"We loved your personal service. My Husband and my two Sons have had rings made by you. Love your work, and the way you worked with our Sons in designing their wedding rings."

- Ian & Betsy Grigor, Wellington

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"From the Engagement Ring to our Wedding Rings, The Village Goldsmith has been amazing to work with from start to finish. We're glad we chose you!"

- Matt Lockie, Wellington

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"This is my second ring from VG and I went in to get a design drawn up and then they made the ring keeping it a secret from me for my husband which was awesome. My first ring gold and white gold always gets comments from people, I love it."

- Wendy, Wellington

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"I first met Ian and his team in Kelburn about 20 years ago and since I have had beautifully crafted ear rings, bracelets and other amazing work that was created by his team. Faultless alterations to inherited rings to bring out the best and beautifully designed individual rings to mark memories. Let's not forget also the amazing service as well and care when I have broken something or had it replaced!! Love these people!!"

- Sam Ah Kit, Wellington

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"Excellent quality, excellent customer service!"

- Emma, Wellington

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"Great personal service and an amazing finished project. A good combination of listening to my ideas but giving good professional advice about my ring."

- Elsie, Wellington

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"We had a great, streamlined experience from start to finish (and afterwards too!). Considering I knew very little about jewelry and absolutely nothing about design when I walked into the store, the patience on display and the attention to detail were exemplary. I wanted the team to meet a specific deadline and my expectations were clearly surpassed with-respect-to the final product, the timelines, the quality and most importantly, the craftsmanship. Everybody I had the pleasure of interacting with went to great lengths to keep the customer first (A huge shout out to Ellie here!). I cannot recommend a better place that emphasizes the trait of starting with the customer and then working backwards to deliver stunning results."

- AV, Wellington

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"Sensitive staff willing to take ideas to the jewellery makers. Sorted out difficulties with insurance valuer. Remember me even though I have done business with you only a few times. Just really nice folk as well as just lovely jewellery"

- Elizabeth, Wellington

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"I highly recommend The Village Goldsmith, they made my engagement ring, my wedding ring and restored my grandmothers engagement ring, which is a 60 year old family heirloom. With all of these pieces they have done an exquisite job! Thanks again team and yes my husband and I always recommend our friends to use your services :)"

- Heidi Taylor, Wellington

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"Excellent service, unique designs, quality craftsmanship. The whole experience, from design to seeing the item for the first time, is superb. Thank you Ian, and all the excellent staff at The Village Goldsmith."

- Lee, Wellington

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"I loved the service and I loved the quality of the rings I received. I have already recommended other couples getting married to check you out."

- Mark & Nina, Wellington

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"The communication, customer service and experience on-site were all fantastic, and the person was really helpful in choosing the ring and the options available. The ring itself is beautifully crafted."

- Lance, Wellington

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"Very friendly and knowledgable staff! Were a great help in choosing an engagement ring to meet my needs and had an amazing variety to choose from. "

- Edward Hyndman, Wellington

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"Quality, service and craftsmanship par excellence!"

- Keiran Cody, Wellington

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"They're open minded and they do their best to make your idea into a reality"

- Rajneil Prasad, Wellington

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"You listened to what we wanted. You were also very helpful when we were buying my fiancée engagement ring and our wedding rings."

- Charles, Wellington

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"Village Goldsmith are just fantastic. Not only do they have fantastic jewellery and a great store in Wellington but their customer service is incredible whether you are there in person or buying online. Dani Shand in particular makes dealing with them so easy. When we were getting our wedding rings she helped us with designs and kept us updated every step of the way. Weddings can be a stressful time and getting rings organised is so important because they symbolize your commitment. Dani made it all so easy. She is a huge credit to Village Goldsmith. We'll be using them again for sure."

- Alex Filkin, Wellington

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"The service was wonderful, the timeframes given were well and truly met, the ladies were lovely and the shop is an absolute pleasure to be in!"

- Jan Hannon, Wellington

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"The Village Goldsmith has the most wonderful customer service. They did a beautiful job crafting our weddings rings and we would highly recommend :)"

- Katelyn & Will McTavish, Wellington

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"I found the staff to be friendly and very helpful. When asking questions about the earrings that I was looking at to buy they were very honest what looked the best. The big thing for me was that they were not pushie. I love my earrings."

- Karen, Wellington

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"I would recommend the Village Goldsmith because their customer service is fantastic and they did a beautiful job crafting our weddings rings."

- Jasmine & Badger, Wellington

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"Bryleigh was amazing!! The process of designing and crafting my beautiful engagement ring was so easy, especially considering we were living in Queenstown at the time. I absolutely recommend The Village Goldsmith to anyone looking for the perfect ring and a lovely, non stressful, experience. We will definitely be back for our wedding rings. A huge thank you to everyone at The Village Goldsmith!!"

- Tegan Snowball & Eden Willis , Queenstown

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"I had come to village on behalf of a friend who was going to propose and wanted some help getting a ring. The staff were very helpful through the whole process, answered all questions and gave a variety of options to choose from. The couple were delighted with the result and blown away by the valuation when they got it insured. 5 stars"

- Tamsin Hooper, Wellington

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"I first dealt with the Village Goldsmith when they were in Kelburn maybe 35 years ago or longer when I was so impressed with Ian's friendly but professional and talented approach. Then when I met my husband to be, Ian made first, my engagement ring and then both my husband's and my wedding rings. All the rings were just as we wanted and beautiful. At this stage the Goldsmith was a City Goldsmith not really a Village one anymore having moved to the CBD but somehow they have kept the personal and intimate ambience. Then my husband had a terminal illness and I lost him. Ian and his team designed a bracelet, which combined our two wedding rings. They made it so beautifully and it was given to me with a genuine hug and sincerity. I wear this beautiful bracelet all the time and it means so much to me. Can I score The Village Goldsmith 100 out of 10 please."

- Kaye, Wellington

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"I found Bryleigh extremely helpful, I chopped and changed my mind (and the design) a bit and really had no idea what I was doing, I felt like she made what would have been a really difficult decision making process really easy! and super stoked with the final product, so is the fiancèe!"

- Vince Smith, Wellington

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"Beautiful jewellery and the kindest of service. Very happy. Thank you."

- Suzanne, Wellington

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"We had a ring designed by Steve. A ring for our 25th wedding anniversary. The process was really easy and a pleasure to do. Thank you very much."

- Katrina Anne Pepper, Wellington

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"The lovely lady who first showed us rings made us feel comfortable and spent the time to get to know us. Everything went smoothly from there on in."

- Gale Cull, Wellington

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"I recently had an insurance claim for an lost ring, I would like to thank The Village Goldsmith, for making the whole process easy & seamless, Great service, Great Staff & Outstanding Craftsmanship"

- Barry New, Wellington

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"Highly expert service producing a tremendous refreshment of our engagement ring."

- Don, Wellington

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"Fantastic to be able to discuss options with Steve the jeweler and delighted with the rings he made"

- Barbara, Wellington

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"Each time I come in your service is attentive, knowledgable, respectful and with the right amount of familiarity. Your workmanship is recognisable and while the pricing reflects that, trust and integrity are at the core of why I would recommend you."

- Sheryn, Wellington

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"Nice and easy to deal with and you can also talk to the person making the ring, it helps you understand the whole process and at the end of it all you get a beautiful custom made ring."

- Glen, Wellington

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"I always get great service and recently the team made a pair of earrings for me that were just perfect. All my precious jewels have had their origins at VG. I wouldn't go anywhere else."

- Lynda, Wellington

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"I received a beautiful diamond ring for my 55th birthday. The thought and timeless design with a quality jewel is stunning. Village Goldsmith staff are warm and friendly and know their craft well. We highly recommend buying special pieces here. Thank you VG"

- Bernice Spring, Wellington

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"Everyone I spoke to was very friendly and helpful. They listened to what I wanted, gave great advice and produced a wonderful pendant. Thank you so much."

- Megan Applegate, Wellington

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"Helpful knowledgable staff, work completed in timely way."

- Richard, Wellington

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"Thank you Village Goldsmith for helping my fiancé to create the perfect engagement ring! The diamond is stunning as is the setting! Great service and nothing was too much trouble! Especially when I asked for my ring to be sized up and then back down. Can't wait to go in to choose my wedding band!"

- Lauren Romanos, Wellington

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"My challenge was to use sapphires from a damaged ring gifted to me by my much-loved grandmother who had died. I received great service. Steve never seemed impatient with me as I pondered over what to do and I absolutely love my new ring. If I ever have the opportunity to buy or have a piece of jewellery made I will be right back to The Village Goldsmith.!"

- Linda Cohen, Wellington

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"Got my rings resized here and everything about their service was professional, personal and positive, lovely staff, informative and turn around was one week and i got my rings back that fitted perfectly and were even polished and clean."

- Alyssa, Wellington

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"Beautiful designs, very attentive customer service and personalization was very special"

- Grace, Wellington

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"I had a ring reclawed. It is my late mother's engagement ring so really super special to me and I felt a bit nervous about leaving it behind at the shop. The staff picked up on this and I left feeling reassured that it would be well cared for. I also got it back much sooner than they said I would, and the most special thing of all is that now the ring is restored to it's original glory and every time I look at it I am reminded of the special bond my parents had. I am thrilled that I get to see it the way my mum saw it on the day my dad proposed all those years ago. Thanks Village Goldsmith, you really exceeded my expectations!"

- Andrea Creighton, Wellington

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"Bryleigh was absolutely amazing to deal with. She was knowledgeable, approachable and was happy to answer any and all of my many questions. I felt totally involved in the process which is exactly what I wanted. The ring is exactly what I had hoped for and more. I could not fault the service or quality at all. Thanks so much for taking all of the stress out of what could have been a very stressful process. Would absolutely recommend your company to anyone and everyone. Thanks again!"

- Matt, New Plymouth

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"Fabulous, knowledgeable staff. Top quality stones and craftsmanship. Beautiful new shop."

- Jen, Whangarei

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"You'd think living across the ditch in Australia would make this too difficult to bother working remotely for a wedding band (or in my partner's case, the engagement ring in the first instance). But the team at Village Goldsmith are honestly phenomenal. The attention to detail, the flexibility, the care, the customisation. Everything. Couldn't think of anywhere better for the important and memorable moments of life!"

- Sucheta, Sydney

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"I love my engagement ring, it is so beautiful. Thank you!"

- Katrina, Wellington

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"Smooth process from initial selection to final making and delivery to the airport."

- Bing, Wellington

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"When my husband and I entered your shop, we were greeted very nicely and received excellent service. My ring was returned to me beautifully cleaned, even though I had only asked for a quote to get it repaired :)"

- Kirsten, Wellington

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"Your service is amazing. Working with you from overseas was easy. Every peace we have purchased from you has been stunning and so distinctive."

- Christine Brooks, Sydney

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"Great customer service, everything was straight forward and easy."

- Claire, Wellington

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"Staff were friendly and helpful. They helped us create a product that was exactly how we envisioned it. Throughout the whole process they were prompt in their responses when we emailed. When the rings arrived, the craftmanship was amazing.  Absolutely beautiful"

- Craig, Christchurch

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"I give The Village Goldsmith a 5 star rating for two reasons: firstly, because it's such an amazing treasure trove of stunning jewellry; and secondly, because my daughter used to work there, so I know the awesome work that goes on."

- Margaret Arthur, New Plymouth

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"Every time we have visited or contacted Village Goldsmith we have been treat by friendly and professional staff; nothing has been any trouble to them. We were looking for wedding rings that wee a little bit different to the usual and came across a beautiful ring that was platinum with a gold symbol on the front; when we asked if they could reverse this they said they could and gave us a quote - we were surprised at the reasonable price. After some consideration we thought it would be lovely to have rings to match our wedding theme - 1920's and after finding a symbol we both liked asked if they incorporate this into the ring - they did and we couldn't be more pleased - it is amazing. We get to wear the rings i just over a week and can't wait to show them off! Thank you Village Goldsmith and the wonderful team you have there :-)"

- Bev Cochrane, Raumati

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"Highly professional, reliable people who offer the best quality products and advice"

- Caroline, Pauatahanui

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"The Village Goldsmith made me a beautiful ring from estate jewellery. The communication was excellent during every step of the process. The jeweller met with me on several occasions and I was always made to feel like my ring was as important to them as it was to me. I was thrilled with both the process and the end product. Highly recommended."

- Elaine, Wellington

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"I am over the moon with the ring my fiance and Ian made for me. I love the ring, it was beautifully presented in a wooden box which is a little different! Ian was super friendly and was there to answer the questions I had after receiving the ring! From all accounts, he was easy to work with during the ring making process too. I highly recommend (and have been recommending to my friends) Village Goldsmith!."

- Annalise, New Plymouth

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"Great service and the item that Ian designed will be treasured and handed down in our family line."

- Ellen, Wellington

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"After the theft of all my jewellery while overseas I felt the need to replace a few special items so went to Ian for assistance. Despite being in the throws of renovation The Village Goldsmith staff were most welcoming and helpful. After much discussion I decided to purchase a very special ring with a coloured stone rather than the diamonds that were stolen. I love it. It represents all the pieces that I no longer have. Thank you Ian so much for your time and expertise. The new showroom is fantastic."

- Helen, Wellington

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"Service was very good. Interest was in helping me rather than making a sale. They went the extra mile..."

- Kevin Carr, Wellington

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"We had my engagement ring made with Village Goldsmith 5 years ago. They took the time to ask what I was after, and show multiple options and ideas within our budget. They worked with us to make some changes, and were quick to have stones in for me to view, and for the ring to be finished. We then had our wedding rings made with them, with the same amazing warm, friendly and efficient service. I recommend them to anyone looking to buy or have wedding jewellery made!"

- Rebecca, New Plymouth/Abu Dhabi

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"Very helpful staff. Very happy with re-sizing of my rings. Range of jewelry is eclectic and it is all beautiful. Appreciate the wide range of prices."

- Andrea, Wellington

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"The customer service was outstanding and although we don’t live in Wellington the process was such that we were able to be confident that we would love the finished product. It was exceptionally efficient also. Staff very obliging and really listened to what we wanted. Love my ring!!!"

- Carole, Invercargill

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"Because you made the ring that my wife wanted, it didn't take very long & she loves it. Great service."

- John, Wellington

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"The decision to purchase was easy. Colleen was amazing, very articulate and she knows her product very well. I am extremely happy with my ring, I am grateful to Coleen for her help and support. Very joyful, its what I want."

- Maysoon, Wellington

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"I ordered a silver cricket bat necklace for my son's birthday. It arrived promptly and was thoughtfully gift wrapped. And my son loves it!"

- Aileen Beardsworth, Wellington

Blue Sapphire and Diamond Vintage Style Engagement Ring

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"The Village Goldsmith were super easy to deal with. I made all my decisions and questions remotely and they catered for all my queries. The team were super professional and very friendly. They were able to modify a current design to something unique which was more inline with my partners expectations. They also showed photo's of the process and the crafting of the ring."

- Craig Oakley, Wellington

Marquise Diamond Engagement Ring, Twist Setting

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"It was so easy to organise everything especially since I was in the northern hemisphere at the time. Thanks again for the amazing engagement right it was just what I had pictured in my mind."

- Jeremy Thompson, Wellington

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"Great service and beautiful jewellery. I really enjoyed my experience with The Village Goldsmith."

- Dianne, Wellington

Oval Diamond Solitaire Engagement Ring in Platinum

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"After sadly having to return my first engagement ring with another jeweller due to continuous faults I was sceptical about shopping for another ring. I would pop into chain store jewellers randomly for a quick look and be bombarded with questions and 'sales' and package 'deals', but it all felt fake, like I was being tricked. I first walked past The Village Goldsmith on a Wellington weekend away thinking, oh, I can't go in there it looks too flash and expensive. But it got to the point where price wasn't a determining factor anymore and I wandered in. After a few minutes of peace and browsing time we were greeted by Georgina. She was super understanding of our venture and really down to earth. I tried on a few items, but fell in love with a ring that was just out of my price range. When Georgina said she could customise a piece to suit my budget in the exact shape and style I wanted I was thrilled! Further to that, my partner and I are based in Dunedin. So Georgina along with some other support staff were able to email and communicate with me whilst we designed and quoted my perfect ring. Within a few weeks it was being sent down by courier. I have nothing but good things to say about the service, operations and quality of The Village Goldsmiths products and will be back when it comes time to pick our wedding bands."

- Alison, Dunedin

Diamond Solitaire Engagement Ring, 18ct Yellow Gold and Platinum

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"Colleen was wonderful to deal with and she made it all happen so many thanks to her and her great customer service skills She made it a breeze finding the right diamond in the price range we were looking for My daughter was delighted when she received her engagement ring So again many thanks to Colleen."

- Nick, Wellington

Yellow Gold Bangle with Engraving

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"Past experience, excellent empathic personal engagement, great product, delighted customer."

- John, Wellington

Yellow Gold and Platinum Double Prong Princess Diamond Solitaire Engagement Ring

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"I recently married again after being widowed nearly three years ago. The village goldsmith created my engagement and wedding rings, which I absolutely love. The service was fantastic, and I was communicated with, every step of the way! Thank you so much, I couldn't be happier."

- Sue Kennedy, Mangawhai Heads

Citrine yellow gold ring with diamond halo

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"I have been a Village Goldsmith client for many years. The quality, service and craftsmanship are always outstanding. My latest piece is a large citrine (sold to me by VG a while ago now) set into a ring. It took my breath away when I first saw it finished. It's even more stunning than I imagined. VG keep exceeding my expectations every time!"

- Sallie, Wellington

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"Fantastic service! From the initial consultation to the pick of the beautifully crafted piece, it couldn't have been any better. The staff support and care for my order was exceptional as I received regular updates and after hearing my story, they facilitated delivery to the airport even under a tight schedule! Thank you so much!"

- Michael, Wellington

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"Absolutely awesome customer service, the team were really fantastic helping me to choose a design and they really cared about the story behind the piece of jewellery I was having remoulded. Super friendly staff who are awesome at communicating their design ideas, as well as keeping you up to date with how the piece is going. I loved how my piece turned out it was exactly how I wanted it to look and exactly how they had sketched it to look. Very professional and an overall great experience. I would rate them 10 out of 10 - Superb!"

- Noah, Wellington

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"I love the fact that lots of the pieces are a little different & unique from the normal mass produced jewellery. The pieces are stunning."

- Kim Webster, Wellington

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"Apart from the quality and beautiful craftsmanship, customer service is excellent and I highly appreciate it. Char was really helpful and kind to attend to my needs. Highly recommended and money well-spent!"

- Froilan, Auckland

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"I found the team at the Village Goldsmith amazingly easy and very pleasant to deal with. The jewellery is exceptionally gorgeous, and of such a high quality. Im sure I’ll be in awe of my engagement ring and it’s perfect fit forever. Thank you!"

- Louise, Christchurch

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"The Village Goldsmith crafted a custom signet ring for me with very detailed engraving of the Prince of Wales Feathers. Everything about my purchase exceeded expectation. The service was exceptional and the quality of the final product had me lost for words. Outstanding"

- Gareth, Auckland

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"Innovative/think outside the square/prompt response to queries"

- Sir Paul Collins, Martinborough

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"I love the work on my mini silver paua necklace and earrings. And I got so many lovely comments about them. Thank you!"

- Mimi, Wellington

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"We dealt with a few different staff members - all of the team were so patient, knew their stuff and were awesome to work with. When we had gone away, done more research and came back in, they were efficient in turning everything around and seamless in organising the pick up at AKL international airport. Couldn't recommend more and will definitely be coming back for our wedding bands!"

- Harriet, Wellington

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"Super friendly and efficient staff. Absolutely outstanding. Highly recommended."

- Stephen, Wellington

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"After another jeweller lost my ring for several weeks, during an assessment for an insurance claim, I took it to the Village Goldsmith who provided a whole new level of customer service. My ring looks great again and I appreciated the efficient and friendly communication with the team at TVG."

- Jane, Wellington

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"My engagement ring was made by The Village Goldsmith. It is a unique design and I always get compliments for how beautiful the ring is. Very responsive to all the design queries from us before store visit.The staff were really helpful. The Wellington store is just beautiful with so many designs to choose from. Defintely recommended."

- Aleena & Gage, Wellington

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"Staff were really helpful and let us take time to choose our rings. They offered suggestions and even got one of the jewellers from the workroom to look and give advise. When we saw our wedding rings we were thrilled and can’t wait to wear them permanently. Oh and the reason we came to VG was the beautiful jewellery and great selection. Thank you "

- Anita & Russell, Wellington

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"Nice people, nice products, a bit of history having had my engagement ring (probably) made by the boss when he worked at Clements and Holmes."

- Lesley, Wellington

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"Our journey together, planning our big day has been greatly enhanced by the wealth of experience that the team at Village Goldsmith has provided, from helping in selection of the right engagement ring, to listening to our story and finding just the perfect wedding bands, for us our journey has been awesome and just as fun having the team at VG just by our sides, we highly recommend them to all."

- Casey & Sharlene, Lower Hutt

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"Because you were wonderfully helpful. I had chosen earrings for my daughter in London which you sent to her. There were quite a few hold-ups at the ‘customs depot’ in London which you dealt with and made sure the earrings got to my daughter."

- Celia, Wellington

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"I was very impressed with the service I received from the Village Goldsmith. They understood the custom jewellery that I wanted and were quick in providing me with a quote. They also have quality and well crafted pieces in their store"

- Bessy Rasmussen, Fielding

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"Great communication and service and beautiful jewellery. Obsessed with my wedding ring still."

- Nida, Wellington

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"The Village Goldsmith has crafted two rings for me in the last two years. Working with them has been a joy; they listened to what I wanted, had excellent creative input and crafted stunning rings. The most recent ring they made for me was a three stone emerald ring that I have wanted to have made for the last ten years. The emeralds were my own and mean a lot to me. I would have only trusted them with the finest jewelers."

- Margot, Auckland

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"Allette and the team did a wonderful job engraving my signet ring with a intricate design. They listened to my ideas and completely captured what I was trying to achieve, with excellent workmanship and friendly, prompt and professional communication. I'm so impressed with the final product."

- Emma-Claire, Wellington

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"We’d like to thank Ian and the team at The Village Goldsmith for the amazing service they provided.  We value the care they have shown us and how their standard of service really goes above and beyond what we had expected."

- Hannah & Johnathan, Wellington

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"When I embarked on my journey to find the perfect paua pearl pendant at the beginning of 2020, I couldn’t possibly have imagined what was about to happen - a global pandemic & a spectacular pendant! From sourcing the perfect large paua pearl, to design options and ultimately the creation of a beautiful unique pendant, my experience with the VG team couldn’t have been better. All the staff were pleasant and helpful, though Allette was key. It was her persistence and attention to detail that made it a reality. My pendant was finished just prior to NZ’s move to Alert Level 4. As the proud owner of a rather extravagant piece of jewelry in the midst of an unprecedented crisis, I felt guilty at first. Before I knew it I was wearing my pendant whenever I was on a Zoom meeting or video chat with family and friends in the United States. I love my paua pearl pendant and it’s taken on special significance now as my lockdown go to piece. My experience with VG was wonderful and I highly recommend them especially if you enjoy the creative process!"

- Julia, Wellington

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"I loved my experience with having a wedding band custom made to fit my engagement ring. The Village Goldsmith team was so helpful, and so well priced! (also when I got my engagement ring back it was so clean!!!)"

- Brittany, Wellington

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"Highly recommend!!
Amazing customer service and both my partner and I love our rings! My custom engagement ring was everything I was hoping for, and my parter said the VGS staff made the entire process very easy. Thanks guys!"

- Casey & Johno Wylde, Wellington

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"5 GOLD STAR SERVICE and QUALITY Such efficient and friendly service. Taking care and time to help me create my vision and a very beautiful memory piece about my mum. Very very grateful for the whole process and speed of the creation too. Use these people every time!!!"

- Patrick Hill, Wellington

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"Good range, great service, can customise rings, end product looks great, high quality, nice showroom"

- William Wilson, Wellington

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"Great service and design creation for the bespoke pieces I have had made. Listened to my vision with also providing amazing creativity that resulted in the most stunning fine jewellery pieces that I Iove."

- Jason, Wellington

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"We had such a great experience getting a custom engagement ring made. They designed the ring to be a mix of a ring I liked in their store and a picture I found online. They selected the best possible a diamond from the wholesale market that was within our budget, which meant I could get the design I loved. An added bonus is the independent valuation for the ring has come in at much much more that what we paid. I love my ring!"

- Rachel, Wellington

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"For me and my experience, the village goldsmith was the whole package. Service, results, the people etc. Every time I came in, I would leave with a smile. Ian and the team lead me on an adventure with designing my ring, every step throughout they kept me informed and wouldn’t proceed forward unless I was absolutely happy. Overall we designed something really special, the ring itself is amazing but the memory behind its creation is now heavily cherished. The story will be told for many years and hopefully passed onto future generations. Thank you so much for everything team :)"

- Jonathan, Wellington

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"They listened to me really well and created something that I will wear for the rest of my life :)"

- Jessica, Wellington

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"Fantastic service from The Village Goldsmith, in particular from Felicity. She helped us to refine our brief for three different rings and then created designs that we both absolutely love. We value The Village Goldsmith’s passion, enthusiasm and expertise!"

- Denise, Wellington

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"My specialty request was met with professional assistance and cherry personality. I was kept informed of progress with the job. I have used them before, which is why I went to them with the job, and with the excellent outcome I would do so again"

- John, Wellington

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"Fantastic eye for detail! Awesome, friendly and flexible staff and services. Loooove my new custom made wedding ring! It will fit perfectly with my ‘Cara 3 stones’ engagement ring!"

- Caitlin Bailey, Nelson

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"Very helpful when picking a ring, very accomodating for different price ranges, beautiful store, prompt and great craftsmanship"

- Daniel Black, Wellington

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"Francesca absolutely rocks. She made the whole nerve wracking thing of buying an engagement ring as stress free as it could be. I had gone to some over fancy jewellers and they all were absolute asses to me, but as soon as I came into TVG Francesca made me feel welcome and helped me to figure out a ring.
My fiancé... absolutely loves the ring, as do her friends."

- Joe, Wellington